Is your homeowner or condominium association facing a challenging situation, or simply wanting a second opinion before making an important decision? Our consulting services allow your community to tap into Eclipse’s experience, tools, and resources without needing a full-service management contract. By engaging the consulting team, your association board gains direct access to our expertise on a wide range of topics related to community association management, governance, and operations. Our consultants are credentialed, experienced professionals who can offer practical, real-world insight in areas such as financial oversight, covenant enforcement, reserve planning, transition from developer control, vendor and contract review, and board governance best practices.
Through a consulting engagement, your community association can leverage the 70+ years of combined experience of our executive team in a way that is tailored to your specific needs and circumstances. We provide a free, no-obligation initial consultation to any community association board that feels they may benefit from our services, whether they are self-managed, currently working with another management company, or exploring a change in their operating model. In addition to board-level support, we also offer guidance to individual homeowners who need professional advice regarding their interactions with a community association, helping them better understand processes, rights, and responsibilities.
Have a question we can help you with, or a situation you’d like a professional perspective on? Drop us a line and we’ll be in touch to discuss how we can support your community.
We can help support board members’ understanding of the important role that they play in the governance of their community. We can bring meaning to their fiduciary duty and duty of care to the association and its membership. Our consultants can share best practices for effective communication to foster a harmonious relationship between the board and homeowners.
Disputes and conflicts can arise within any community association. Addressing conflicts early with a skilled mediator can avoid unnecessary escalation. Our team can provide conflict resolution services to help associations navigate difficult situations.
A 240-unit condominium association came to us after a homeowner dispute threatened to escalate into litigation. Our team facilitated structured mediation between the parties, helped the board document the resolution through a proper board resolution, and established a clear process for handling future complaints, avoiding an estimated $15,000–$20,000 in legal fees.
Open communication and transparency builds trust and confidence among homeowners. Our team can advise the board on strategies to enhance transparency within both governance and finance practices, ensuring that homeowners are informed and engaged in their community association.
Efficient operations are essential for maximizing the effectiveness of volunteer efforts and achieving the association’s objectives. Our team can evaluate current operations and offer recommendations to increase both efficiency and productivity.
A 680-unit HOA outside our management service area reached out after receiving three very different proposals from management companies with no way to evaluate them objectively. We reviewed all three proposals, analyzed the fee structures, scope of services, and contract terms, and provided a clear written comparison with a recommendation. The board selected the best-fit company with confidence, knowing they had an independent expert in their corner.
Clear policies and procedures memorialized appropriately through board resolutions provide guidance for all members of the association and ensure consistency over time. Our consultants can assist the board in developing or revising policies specific to the needs of your community association.
Effectively managing volunteer committees requires effective communication and coordination. Our consultants can help streamline volunteer recruitment, training, and supervision, maximizing engagement and productivity.
Monitoring operational metrics is essential for identifying areas in need of improvement and optimizing allocation of resources. Our consultants can help design and implement performance monitoring systems to track progress and measure success.
Keeping up with financial reporting requirements and best practices can be daunting. Our consultants can help you ensure that your association remains well informed and compliant, providing peace of mind to homeowners and board members alike.
A self-managed HOA was struggling to interpret their reserve study, which recommended a 47% special assessment increase. We reviewed the methodology, identified three line items based on outdated cost assumptions, and helped the board commission a targeted re-analysis — bringing the recommended assessment down to 18% and giving homeowners a credible, defensible number.
Answers to the questions board members and attorneys most often ask before reaching out.
We offer flexible arrangements depending on your needs. Many engagements are scoped as flat-fee projects (such as a management proposal review or a governance audit), while ongoing advisory relationships are typically handled on a retainer and per hour basis. We’ll recommend the right structure after your free initial consultation.
The free 30-minute consultation is a no-obligation conversation where we learn about your situation, answer your immediate questions, and determine whether our services are a good fit. There’s no sales pressure, just an honest assessment of how we can help.
Yes. Consulting engagements are available statewide and beyond. A common example: communities outside our management territory hire us to independently review and compare management company proposals, giving their board an experienced, objective second set of eyes before signing a contract.
Absolutely. Consulting engagements are independent of management. Many of our clients are boards that want a second opinion on a specific issue such as a reserve study, a vendor contract, or a governance question without changing their management arrangement.
It depends on the scope. A focused project like a management proposal review or a single policy document can be completed in one to two weeks. A broader governance or operational review typically runs four to eight weeks. We’ll give you a clear timeline estimate upfront.
We work with HOAs, condominium associations, and townhome communities of all sizes, from small self-managed associations to large professionally managed communities. We also assist individual homeowners who need professional advice regarding their rights and obligations under their association governing documents.
Expert witness engagements are quoted separately based on the scope of the matter. We ask litigators and attorneys to contact us directly to discuss the specifics of the case so we can provide an accurate estimate.
The experienced professionals at Eclipse are available to support litigators as expert witnesses and consultants in matters involving homeowner and condominium associations. Our team brings hands-on, real-world experience in association governance, financial management, covenant enforcement, and operational best practices. This is a perspective that can be invaluable when explaining industry standards and board or manager conduct to a judge or jury.
Our services are available in state and federal courts and can include deposition and trial testimony. Types of matters we regularly support include: assessment disputes, fiduciary duty claims, board governance and election challenges, management company negligence, vendor contract disputes, and reserve fund adequacy questions.
Our engagement can include reviewing case materials, analyzing association records, forming well-reasoned expert opinions, drafting clear and defensible expert witness reports, and providing deposition and/or trial testimony. We approach each matter with objectivity, professionalism, and attention to detail.
If your case would benefit from an independent, credentialed expert in community association matters, contact us to discuss the facts, evaluate whether we are a good fit, and outline how we may assist.
Our team stands ready to support your needs. Reach out to us and we will be happy to review your unique situation and develop a plan to support you.
