Nearly every community association has various regulations regarding property maintenance. While the specific rules for each community may vary, the main principle is for the overall visual appeal of the community to be positive. Generally, the best way to ensure that the community as a whole presents a positive visual image is to make sure that the regulations are dealt with in a consistent manner.
We’ve probably all seen it – that one property that just tends to look less well maintained. Maybe the grass is often longer than it is on other properties, or items have been allowed to collect in the yard where they can be seen from the public street, or trailers are parked in the driveway. Most community associations have rules against these types of situations, but it is important to make sure to address these issues consistently throughout the community – not just at those “problem” properties.
The Community Associations Institute (CAI) offers clear guidance on how HOAs should enforce rules and it all comes down to being fair, consistent, and proactive. CAI also encourages boards to take a reasonable and educational approach. That means communicating rules clearly, helping homeowners understand the “why” behind them, and using reminders and newsletters to encourage compliance—before jumping to violations or fines. When enforcement is necessary, due process matters. Homeowners should be given proper notice of any issues and a fair opportunity to be heard. This protects both the homeowner and the association. Lastly, all rules and enforcement procedures should be rooted in the governing documents and aligned with state laws. Staying legally sound helps avoid disputes and ensures the association can back up its actions when needed.
Oftentimes, these matters can be taken care of simply through a general communication to all property owners – such as through a monthly newsletter or a general e-mail. Owners can be reminded that it’s important that all owners to keep up the appearance of their properties, and then perhaps naming in the newsletter or e-mail some specific rules that would help make the community stay attractive. For instance, these notices can say things such as “We ask that all owners please be sure to keep their lawns maintained regularly,” or “We ask that owners please not store items where they can be seen be seen from the public road – such as in front yards, porches, or along the side of buildings.”
Above all, it’s best to keep a positive attitude rather than have a confrontational attitude. The goal is not to make sure to find violations, but rather to prevent violations from occurring in the first place and maintaining an overall visually appealing appearance throughout the entire community.
By staying clear, consistent, and community-minded, associations can enforce property maintenance rules in a way that strengthens—not divides—the neighborhood. When regulations are applied fairly and communicated proactively, the focus shifts from confrontation to collaboration. Homeowners are more likely to respond positively when they understand the reasons behind the rules and see that everyone is held to the same standard. Through simple, positive reminders—like newsletter blurbs or community-wide emails—boards can foster a shared sense of responsibility for the community’s appearance. In the end, effective rule enforcement isn’t about catching violations; it’s about creating an attractive, welcoming environment that benefits all residents and protects property values. When done right, enforcement becomes not just a task for the board and management, but a partnership with the community.
