Our Cincinnati team brings decades of hands-on experience in association governance, financial oversight, and community engagement. With deep roots in southwest Ohio, we understand the unique dynamics of Cincinnati neighborhoods. From Anderson to Delhi, we understand the region and tailor our services to meet each community’s needs.
Our professionals hold top industry credentials like CMCA, AMS, and PCAM, and are committed to ongoing education and excellent service. We understand that every community is different, and we take the time to listen, learn, and lead with integrity. Whether it’s day-to-day operations or long-term planning, we’re here to support your community every step of the way. Our goal is to make association management easier, more effective, and tailored to what matters most.
Local Expertise: Our local team members live and and work in the Cincinnati area, giving us firsthand knowledge of regional vendors, municipal processes, and community dynamics.
Credentialed Professionals: Our company is recognized as an Accredited Association Management Company (AAMC) by the Community Associations Institute and our staff includes managers credentialed with CMCA, AMS, and PCAM designations.
Responsive Service: No national call centers – just real people who know your community and care about your success.
Technology That Works: Our owner portal and banking integrations simplify operations and improve transparency.
Community-Focused: We believe strong relationships are the foundation of thriving communities. From ice cream socials to board workshops, we help foster connection and pride among residents.
Cincinnati may be known worldwide for its Fortune 500 companies, but sometimes the most lasting innovations are found in everyday life. Take the cheese coney – a creation that’s as bold as it is beloved. Layering chili, mustard, onions and cheese atop a hot dog may have seemed unconventional at first, but it has become a tradition that defines the Queen City.
At Eclipse, we see community management the same way. What might feel complex at first — balancing budgets, enforcing rules, coordinating vendors — becomes seamless when the right ingredients are combined with care. Just as Cincinnati transformed a unique recipe into a household name, we bring together innovation, tradition, and a personal touch to create communities that thrive.
With over two decades of experience in association management, Heather Dellorso brings seasoned leadership and a deep understanding of community operations to her role as Regional Manager for the Cincinnati and Dayton areas. Her career has been defined by a commitment to building strong relationships, streamlining operations, and elevating service standards across diverse communities.
Heather’s CMCA and AMS credentials reflect her dedication to professional growth, but it’s her practical experience and intuitive leadership that truly distinguish her. She’s known for her ability to anticipate community needs, resolve challenges with clarity, and foster collaboration among boards, vendors, and residents.
At Eclipse Community Management, Heather plays a strategic role in shaping regional initiatives, mentoring team members, and driving service excellence. Her long-standing presence in the industry makes her a trusted resource for clients and a key contributor to Eclipse’s reputation for reliability and innovation in Cincinnati.
Association Manager
Megan brings over 6 years of experience to her communities and holds credentials as both a CMCA and AMS. Megan serves community associations in the Cincinnati Region.
Association Manager
Pam brings over 10 years of experience to her communities and holds credentials as both a CMCA and AMS. Pam serves community associations in the Cincinnati Region.
Association Manager
Kathy brings over 15 years of experience to her communities and serves community associations in the Cincinnati Region.
Interested in joining a team where your skills can make a difference every day? If you are an experienced association management professional that is looking to take your career to the next level, please get in touch and we can discuss our opportunities..
Case Study
Tree Down After Hours
When a severe windstorm brought down a large tree across a main road in a Symmes Township condo community, residents suddenly found their only access blocked, creating both a safety concern and a major disruption to daily life. Even though the incident occurred outside of normal business hours, Eclipse Community Management acted immediately – activating our after-hours response protocols and mobilizing trusted vendors to clear the roadway the very same day. Our team coordinated closely with the board and service providers to prioritize safety, restore access, and minimize inconvenience for residents. Throughout the process, Eclipse kept homeowners informed with timely updates, ensuring they knew help was on the way and understood what to expect.
